Privacy Policy

Welcome to AcuVibe ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

1.1 Personal Information

When you create an account or use certain features of our App, we may collect the following personal information:

• Account Information: Name, email address, and profile picture (if you sign in with Google)
• Authentication Data: Login credentials, authentication tokens, and unique user identifiers
• Payment Information: Subscription details and transaction records (processed securely through Apple App Store and Google Play Store)
• User Content: Profile information, preferences, and any content you choose to share within the App

1.2 Automatically Collected Information

We automatically collect certain information when you use the App:

• Device Information: Device type, operating system version, unique device identifiers, mobile network information
• Usage Data: App features accessed, session duration, interaction with content, and app performance data
• Technical Data: IP address, browser type, time zone settings, and operating system
• Audio Data: Audio recordings if you use audio features within the App (stored locally on your device or in our secure servers)

1.3 Information from Third-Party Services

When you sign in using third-party services, we may receive:

• Google Sign-In: Your Google account email, name, profile picture, and Google ID
• Firebase Services: Analytics data, crash reports, and user authentication information

We use the collected information for the following purposes:

• Provide and Maintain Services: To create and manage your account, deliver app features, and ensure functionality
• Process Transactions: To handle subscription purchases and manage premium features
• Personalization: To customize your experience and provide personalized content
• Communication: To send you updates, notifications, and respond to your inquiries
• Analytics and Improvement: To analyze usage patterns, improve app performance, and develop new features
• Security: To detect, prevent, and address technical issues, fraud, and unauthorized activities
• Legal Compliance: To comply with legal obligations and enforce our terms and policies

We implement appropriate technical and organizational security measures to protect your personal information:

• Firebase Database: Your data is stored securely in Google Firebase's cloud infrastructure with encryption in transit and at rest
• Secure Authentication: We use industry-standard authentication protocols and encrypted connections
• Access Controls: Limited access to personal data on a need-to-know basis
• Local Storage: Some data may be stored locally on your device using secure storage mechanisms

Data Retention: We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

• Google Firebase: For authentication, database, storage, and analytics services
• Payment Processors: Apple App Store and Google Play Store for processing subscription payments
• CMS Provider: Strapi for content management and delivery

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Our App integrates with the following third-party services, each with their own privacy policies:

• Google Firebase: Firebase Privacy Policy
• Google Sign-In: Google Privacy Policy
• Apple App Store: Apple Privacy Policy
• Google Play Store: Google Play Privacy Policy

We encourage you to review the privacy policies of these third-party services.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, commonly used format
• Withdrawal of Consent: Withdraw consent for data processing where consent is the legal basis
• Object: Object to certain types of data processing

To exercise these rights, please contact us using the information provided below.

Our App is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

AcuVibe offers subscription-based premium features:

• Payment Processing: All payments are processed through the Apple App Store or Google Play Store. We do not have access to your payment card information.
• Subscription Data: We collect information about your subscription status, purchase history, and subscription period to manage premium features.
• Cancellation: You can manage or cancel your subscription through your App Store or Google Play account settings.
• Refunds: Refund requests are subject to Apple App Store and Google Play Store refund policies.

We use analytics services to understand how users interact with our App:

• Firebase Analytics to track app usage, user engagement, and performance metrics
• Crash reporting to identify and fix technical issues
• Remote configuration to deliver customized experiences

You can limit analytics tracking through your device settings, though this may affect app functionality.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through:

• An in-app notification
• Email notification (if applicable)
• Updating the "Last Updated" date at the top of this policy

Your continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

We implement industry-standard security measures including:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of data at rest in Firebase databases
• Secure authentication using OAuth 2.0 protocols
• Regular security assessments and updates
• Access controls and authentication mechanisms

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Legal Basis for Processing: We process your data based on:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests

© 2025 AcuVibe. All rights reserved.